Comprenders Subscription Terms

Last Updated: December 20, 2025

Welcome to Comprenders! This document outlines the terms related to your subscription.

1. Subscription Plans

We offer several subscription plans to meet your learning needs.

View specific features and pricing on the subscription page in your app.

2. Billing

• Billing Cycle: Subscriptions are billed monthly or yearly from your signup date.
• Automatic Renewal: Subscriptions automatically renew at period end.
• Payment Methods:
  • Web: Stripe (credit/debit cards)
  • iOS/Android: Apple App Store / Google Play Store
  • Telegram: Telegram Stars

3. Credits System

Your plan includes monthly credits allocated at each billing cycle start. Credits are used for AI conversations, lessons, feedback etc.

Important: Credits do not roll over. Unused credits expire at billing cycle end.

4. Cancellation

Cancel anytime. Process varies by platform:

• Web (Stripe): Account Settings → Subscription → Cancel
• iOS: Settings → Apple ID → Subscriptions → Comprenders → Cancel
• Android: Play Store → Profile → Subscriptions → Comprenders → Cancel
• Telegram: Via Telegram app subscription management

You retain access until your current billing period ends.

5. Refunds

Refund policies by platform:

• Web (Stripe): Case-by-case for yearly plans within 14 days. Monthly plans non-refundable. Contact support.
• iOS: Handled by Apple. Contact Apple Support.
• Android: Handled by Google. Contact Google Play Support.
• Telegram Stars: Non-refundable per Telegram policy.

6. Auto-Renewal

Subscriptions auto-renew at period end. Disable by canceling at least 24 hours before renewal date (see Section 4).

7. Price Changes

We provide 30 days’ notice before price changes. You may cancel before changes apply.

8. Free Trial

From time to time, we may offer a free trial period for new users. If you sign up for a free trial:

• You will have access to premium features for a limited time
• Subscription auto-converts to a paid plan at trial end unless canceled
• Cancel before the trial ends to avoid charges (see Section 4)

Free trial availability and duration may vary.

9. Contact

Questions? Contact us at [email protected]

See also: Terms of Service | Privacy Policy