Учитесь говорить по-английски: основные фразы для телефонных разговоров

Вот основные фразы для телефонных разговоров на английском, которые часто используются в различных ситуациях:

Приветствие и начало разговора

• Hello, this is [Name] speaking.
• Good morning/afternoon, [Company/Department] speaking.
• May I speak to [Name], please?
• Is [Name] available, please?

Представление и уточнение информации

• This is [Name] calling from [Company].
• I’m calling regarding [topic].
• Could you please tell me who’s calling?
• Could you please hold for a moment?

Запрос информации или действия

• Could you please repeat that?
• Can you speak a little slower, please?
• I’m afraid I didn’t catch that.
• Could you connect me to [Name/Department]?

Ожидание и передача звонка

• Please hold the line.
• I’ll put you through to [Name].
• Thank you for holding.
• Sorry for the wait.

Завершение разговора

• Thank you for your help.
• I look forward to hearing from you.
• Have a great day!
• Goodbye.

Эти фразы помогут уверенно вести телефонный разговор на английском в бизнесе и повседневных ситуациях.

Ссылки

• BUSINESS GAME IN THE PROCESS OF LEARNING ENGLISH AS A TOOL FOR DEVELOPING COMMUNICATION SKILLS

• Испанский язык и информационное общество

• Practical approaches to teaching speaking skills in an ESL course for students at faculty of economics

• REPRESENTATION OF THE CONCEPT “DISMISSAL” IN THE MODERN ENGLISH LANGUAGE

• DEVELOPMENT OF STUDENTS’ COMMUNICATION SKILLS IN A FOREIGN LANGUAGE LEARNING

• ENGLISH PHRASEOLOGICAL SYNONYMS