What questions should I ask during a business phone call

During a business phone call, you should ask questions that clarify objectives, understand needs, build rapport, and guide the conversation toward actionable outcomes. Here are some essential questions to consider:

• What are the main goals or priorities for this project/partnership?
• Can you describe any challenges you are currently facing?
• What is your timeline or deadline for this?
• Who are the key decision-makers involved?
• What is the budget or resource allocation for this initiative?
• How do you prefer to communicate moving forward?
• Are there any specific expectations or deliverables?
• What metrics will determine success for this collaboration?
• Can you share examples of previous projects similar to this?
• Are there any potential obstacles we should anticipate?

These questions help gather critical information, establish mutual understanding, and foster productive business communication during the call. ¹

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