What are the essential German phrases for customer service calls

Here are essential German phrases commonly used in customer service calls:

• Guten Tag, wie kann ich Ihnen helfen? (Good day, how can I help you?)
• Können Sie mir bitte Ihre Kundennummer geben? (Could you please give me your customer number?)
• Warten Sie bitte einen Moment. (Please wait a moment.)
• Ich werde das für Sie überprüfen. (I will check that for you.)
• Es tut mir leid für die Unannehmlichkeiten. (I am sorry for the inconvenience.)
• Könnten Sie das bitte wiederholen? (Could you please repeat that?)
• Vielen Dank für Ihre Geduld. (Thank you for your patience.)
• Kann ich sonst noch etwas für Sie tun? (Is there anything else I can do for you?)
• Ich verbinde Sie mit einem Kollegen. (I will connect you with a colleague.)
• Auf Wiederhören. (Goodbye / Talk to you again.)

These phrases cover greetings, requests for information, apologies, checking and support, and farewells needed in customer service calls in German. They help to maintain professionalism and clear communication during the calls. Let me know if you want phrases for more specific scenarios or formal versus informal speech variations.

References

• GERMAN REGULATOR ABOUT TO BAN BRANDED WIFI ROUTERS PROVIDED BY INTERNET SERVICE PROVIDERS

• Extracting Customer-Related Information for Need Identification

• A Neural Conversation Generation Model via Equivalent Shared Memory Investigation

• Professional Indemnity what Orthopods Need to Know

• Data security and consumer trust in FinTech innovation in Germany

• Book Review: First Book in German

• Interview with Michael Nilles on “What Makes Leaders Successful in the Age of the Digital Transformation?”

• Call for Papers – Issue 5/2018

• 신문의 발명 -17세기 독일 초창기 신문의 등장배경과 특징에 대한 고찰-

• Cost comparison analysis of a telemedical platform as amendment of aeromedical retrieval services in Australia

• A New Aligned Simple German Corpus

• MaiBaam Annotation Guidelines

• Supervised Disambiguation of German Verbal Idioms with a BiLSTM Architecture

• Shortcuts in German Grammar: A Percentage Approach Phase 1: Adjective endings

• Phraseologisches Optimum für Deutsch als Fremdsprache. Ein Vorschlag auf der Basis von Frequenz- und Geläufigkeitsuntersuchungen

• Enabling fast and correct typing in ‘Leichte Sprache’ (Easy Language)

• CimS – The CIS and IMS joint submission to WMT 2014 translating from English into German

• Language Models for German Text Simplification: Overcoming Parallel Data Scarcity through Style-specific Pre-training