How to prepare for an Italian business meeting
To prepare for an Italian business meeting, focus on building personal relationships before diving into business discussions, as Italians highly value trust and respect. Schedule meetings 2-3 weeks in advance, preferably in writing and in Italian, and dress formally to make a positive impression. Anticipate some flexibility in punctuality, and be prepared for expressive, sometimes simultaneous discussions where interruptions are common. Engage in polite small talk about culture or sports to build rapport, and show patience as decisions often take time. Learn some key Italian business phrases and be ready to answer detailed questions, demonstrating interest and thoroughness. Follow up within 24 hours with a thank-you note summarizing key points and next steps. Handshakes are the typical greeting, sometimes accompanied by a cheek kiss among close acquaintances.
Key Preparation Tips
- Arrange meetings in writing 2-3 weeks ahead, avoiding August, when many companies are closed.
- Prepare printed materials in Italian and English; consider an interpreter if not fluent in Italian.
- Dress formally, preferably reflecting Italian fashion norms.
- Be ready for warm greetings starting with a handshake and a polite “buongiorno” or “buonasera.”
- Expect the meeting to be more exploratory and relationship-building than decision-making.
- Allow time for discussion, interruptions, and passionate debate.
- Use polite Italian phrases such as “piacere” for introductions, and express willingness to collaborate.
- Accept invitations for lunch or dinner as part of relationship building.
- Follow up quickly with a thank-you note that recaps the meeting and outlines next steps.
Etiquette and Conduct
- Be patient and polite, respond openly to questions, and don’t show impatience to conclude.
- Punctuality is appreciated but flexible; your Italian partners may arrive a few minutes late.
- Use formal titles and surnames until invited to use first names.
- Avoid discussions about money or contracts too early in the relationship.
- Non-verbal communication like firm handshakes, eye contact, and gestures are important.
- Avoid turning off mobiles loudly; a phone ringing is tolerated during meetings.
By blending cultural sensitivity with professional preparation, a successful Italian business meeting can be conducted with respect and productive dialogue. 1, 2, 3, 4, 5, 6, 7