What are common business etiquette mistakes in Italy
Italian for Business: Enhance Your Professional Communication Skills: What are common business etiquette mistakes in Italy
Common business etiquette mistakes in Italy include:
- Expecting strict punctuality. Italians tend to be relaxed about time, and being late by 10-15 minutes is normal. Insisting on strict on-time arrival may be seen as rude or inflexible. 1, 2
- Immediately discussing business or money. Building personal relationships and trust first is essential before jumping into business topics. 1
- Using informal names or first names too soon. Address Italians using formal titles and last names until invited to use first names. 2, 8
- Underestimating the importance of hierarchy and titles. Respecting seniority and professional titles like Dottore or Ingegnere is important. 8, 2
- Rushing meetings or decisions. Initial meetings are often informal and focused on relationship building; trying to force quick decisions is counterproductive. 4, 1
- Ignoring the communicative style. Italians may speak passionately, interrupt, and express disagreement openly; mistaking this for disrespect is an error. 4, 1
- Neglecting proper business card etiquette. Cards should be exchanged with respect, often including translated versions, and reading the received card is polite. 5, 1
- Refusing invitations to meals or hospitality. Italians value hospitality, often with long meals; refusal can be seen as an insult. 1
- Giving gifts prematurely or gifts with company logos. Gifts are typically given only after receiving one, and should be thoughtful rather than promotional. 5, 1
Avoiding these mistakes by adapting to Italian social and business customs builds smoother business relationships. 2, 4, 5, 1