Can you provide a list of Italian phone etiquette tips

Here is a list of Italian phone etiquette tips:

• Begin calls with a formal greeting, such as “Pronto?” or “Buongiorno” for politeness and clarity.
• Identify yourself early in the conversation, stating your name and reason for calling.
• Use formal language and polite phrases, addressing the other person with “Lei” rather than the informal “tu”, unless invited otherwise.
• Keep your tone respectful and calm, avoiding loud talking or interrupting the other person.
• Avoid answering phone calls with a loud or abrupt tone; a gentle and clear voice is preferred.
• If you need to place someone on hold, ask for their permission and thank them for waiting.
• When ending the call, use courteous closing phrases such as “Arrivederci” or “Grazie, buona giornata”.
• Avoid multitasking or background noise during the call to show full attention and respect.

These tips reflect typical Italian phone manners emphasizing formality, respect, and clarity in communication. ¹

References

• Five Tips for Better Phone Reception Etiquette

• Tips from the battlefront: Psychological support of patients with a chronic illness during the COVID-19 lockdown in four steps

• Workplace etiquette for the medical practice employee.

• 7 tips to stay safe while studying abroad

• The Italian lakes

• Telephone techniques and etiquette: a medical practice staff training tool.

• Tackling phone searches in Italy and the United States

• Emily Post’s Etiquette

• Guest Editorial: Scientific Seminar of the Italian Association of Transport Academicians (SIDT) 2019

• Business Thank You Letter After Presentation

• The doctrine of the mean. Conversation in courtesy manuals from early modernity to the present

• Netiquette: Fundamentals of Etiquette in Digital Communication

• Mobile Instant Messaging Communication Etiquette: Educators’ Voices and Point of View