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How can I politely ask for directions to a specific product in a Japanese supermarket visualisation

How can I politely ask for directions to a specific product in a Japanese supermarket

Must-Know Japanese Phrases for Shopping in Japan: How can I politely ask for directions to a specific product in a Japanese supermarket

To politely ask for directions to a specific product in a Japanese supermarket, you can say:

すみません、[product name] はどこにありますか?
Sumimasen, [product name] wa doko ni arimasu ka?
(Excuse me, where is [product name]?)

  • Start with すみません (Sumimasen) which means “Excuse me” to get attention politely.
  • Use はどこにありますか?(wa doko ni arimasu ka?) which means “where is it?” for the product.
  • You can insert the product name before は. For example, if looking for umbrellas, say 傘 (kasa).

If you want to be more polite, you can also say:

[product name] はどちらにございますか?
[product name] wa dochira ni gozaimasu ka?
(Where might [product name] be?)

This uses the more respectful ございます (gozaimasu) instead of あります (arimasu).

Example:

すみません、お茶はどこにありますか?
Sumimasen, ocha wa doko ni arimasu ka?
(Excuse me, where is the tea?)

This phrasing is common and polite for asking store staff directions to a product in a supermarket in Japan.

References

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