How to incorporate business Japanese communication practices into training

To incorporate business Japanese communication practices into training, focus on key cultural and linguistic elements unique to Japanese workplace communication:

• Teach the concept of ホウレンソウ (horenso), a core communication methodology involving reporting (hokoku), informing (renraku), and consulting (sodan). It is fundamental for smooth information flow and problem-solving in Japanese companies.
• Emphasize formal greetings and self-introductions (挨拶 aisatsu and 自己紹介 jikoshoukai), which include respectful language, proper posture, and business card etiquette essential in business contexts.
• Integrate politeness strategies based on hierarchical relationships, age, and gender, as well as backchannel cues (such as nodding or short verbal supports) that convey attention and respect in conversations.
• Develop listening and speaking skills tailored for Japanese business language use, including polite requests and speech acts suitable for hospitality or service-oriented roles.
• Provide an understanding of the social context and status recognition (tachiba) to navigate face-saving and respectful communication, drawing from Japanese linguistic politeness theories.
• Use real-life dialogue examples and case studies from Japanese companies to illustrate communication nuances and challenges.
  Implementing these points helps trainees develop both linguistic competence and cultural sensitivity, key to successful business communication in Japanese environments. ^{1, 2, 3, 4, 5}

References

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• JAPANESE ADVERTISEMENT FOR IMPROVING STUDENTS READING ABILITY