What are common business communication taboos in Spain

Common business communication taboos in Spain include several cultural and behavioral nuances that are important to observe to avoid misunderstandings or offense:

• Nonverbal Communication: Avoid inappropriate or overly direct nonverbal cues, as Spanish business culture places a lot of emphasis on polite nonverbal communication. Gestures and body language should be respectful and controlled. ¹
• Time Perception: Punctuality is important, but Spanish business culture can be more flexible with time. Being too rigid or impatient about schedules can be seen as disrespectful. ¹
• Hierarchy and Formality: Respect for hierarchy is significant. Addressing senior or older people with appropriate formal titles and using polite language is expected. Informality too soon can be taboo. ¹
• Language Use: Avoid using overly direct or blunt language. Spaniards prefer a more indirect, polite discourse style to maintain harmony and positive relationships. ^{2, 1}
• Religion and Politics: Avoid discussions or comments on religion and politics, which are considered sensitive topics and can lead to conflict. ¹
• Preference for Verbal Communication: In business settings, Spaniards prefer face-to-face verbal communication over heavy reliance on audiovisual aids or presentations. Overemphasis on technical materials can be counterproductive. ²

Overall, Spanish business communication values politeness, respect for social hierarchy, indirectness in language, and flexibility in time, while avoiding sensitive topics such as politics or religion is essential to maintain good relations. ^{2, 1}

References

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